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View Full Version : Obtaining Support For our geek/Gallery


Steve_S
08-28-2003, 01:17 AM
RE: geek/Gallery at: http://www.geekvillage.com/geek_gallery/

Welcome and please enjoy this free service. The world of Photo file formats and Multimedia files can be very confusing and at times tough to figure out.

Before you ask for support please insure that you have carefully read our Tips and Help document at: http://www.geekvillage.com/geek_gallery_help.html

Next, please insure that your post on this Forum contains:

a. Complete file name of your image (All lower case with the appropriate supported exstension
b. Color depth (Should be RGB and NOT CMYK)
c. Resolution/DPI/PPI (Should be 72 and NOT 300)
d. The name and version number of the application which created your image
e. The complete name and version number of your Operating System and platform
f. The exact error message you are recieving


We will do our best to help you. :)