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Old 06-28-2000, 09:52 AM   #1
davidzon
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Unhappy What do you want in a web host?

Howdy folks,

Those of you who visit Site Pt. may have ran across my post asking for feedback, and here I am again. We've gotten a LOT of ideas, but I am looking for more as we strive to become the best host out there and provide the best service.

When choosing a web host, what are your priorities? What do you want to see a web hosting company offer?

Sincerely,


Vladislav Davidzon <davidzon@thinkhost.com>
Web hosting from $7/mo, domains for $15/year!
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Old 06-28-2000, 10:36 AM   #2
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well,
I really was interested in webhost that offer unlimited tranfer... my site doesen't use alot of bandwidth, but I still want unlimited bandwidth incase my site start to use a lot.
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Old 06-28-2000, 02:20 PM   #3
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Well before I got my own server these are the things I wanted:

good bandwidth (10 GB+ per month)
fast data transfer (all hosts are not created equal)
100 meg of web space
someone real when I call on the phone (I only want to get voicemail at 4 am and even then I'm mad about it but I understand)

more things I didn't look for then but would now:
domain registration (Already mentioned but it's a very good service)
reseller program (not a one time bonus or discount, but a set price per month, say $5 a signup per month)



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Old 06-28-2000, 03:29 PM   #4
aircav
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What I am looking for now in a webhost are:

1. Generous / unlimited amount of bandwidth. I didn't think about this requirement at first when I moved from geocities with 9mb of info and pics. As my site grows so does my bandwidth requirement. 20+gigs would be a good starting point.

2. A live person when calling for support.

3. A detail list of all the prices for extra services involved. For example when I ask to have my DNS change for providing a web base e-mail service I was charged an extra 5.00 per month which to me doesn't seem right since the MX and CNAME change is only done once. I could live with maybe a one time set-up fee. Another example would be a price list for any excess bandwidth usage.

4. A webhost that will e-mail you before you reach your available bandwidth.

5. A detail statistic program that is easy to figure out. Still can't figure out how much bandwidth I use per month.

6. A control panel that will let you take care of most of your need. i.e setting up your own e-mail forarding. Re-installing Frontpage components if something goes haywired. (addr.com now has this feature)

7. 100mb of space minimum. I never thought that I would exceed the 10 mb that Geo cities gave out for free. Now I'm pushing the 50mb that addr.com allows me.

8. A host that will keep me informed of any downtime.

9. 99% server reliability. Am I wishing for to much

10 A detail breakdown of what I am being charged for each month.

11. Last but just for convienience a web-host that is within the general vicinity. So that I can meet the people who run the service personally

That's about it for now.

See Ya

Aircav
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Old 06-28-2000, 04:25 PM   #5
MattC
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I look for features such as PHP3 and the ability to talk to tech people via aim/icq!
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Old 06-28-2000, 04:29 PM   #6
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Great topic http://geekvillage.com/ubb/biggrin.gif

1) MySQL and Php 4 ALREADY installed for some accounts. When you do the Apache compile just include these.

2) Telnet for some accounts

3) Start a BB. The dirty little secret that most hosting companies don't get http://geekvillage.com/ubb/biggrin.gif

4) Post network problems on your site. If the Verio line goes down or gets clogged and thats who you peer with tell your customers when it started and when it's resolved. Rather than waiting for a zillon support emails.

mp3nskins, unlimited bandwidth does not excists. The 2 other throtles/limits are your sites share of CPU ticks, and Script execution time. You don't want a host that promises unlimited on any of these issues. Sooner or latter one of those 3 "throtles" I mentioned will bite you. ALL reliable and long term hosts have them in place. The last two are rarely discussed in public but they are in force.

HTH

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Old 06-28-2000, 11:08 PM   #7
davidzon
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Mp3: believe me, you do NOT want an unlimited bandwidth host -- i'll let the other users here explain more, but the bottom line is that there is no such thing as unlimited. Every one of our competitors caps you somewhere -- or else limits the content of your site so that that caps you http://geekvillage.com/ubb/smile.gif
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Old 06-28-2000, 11:19 PM   #8
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I would like an NT / ASP host

1. with a fairly generous bandwidth allowance,

2. reasonable features(ASP, Access, Stats, Email access) but no high-end stuff (SQL server, etc.)

3. Easy'n'cheap domain registration (so I don't have to register elsewhere and move the domain over

4. Hassle free

5. I can not be bothered to penny pinch to the last cent (see domains), but I want a good deal.

6. Easy to add multiple accounts

7. And an affiliate program similar to the VRP

8. Very little downtime - and Long advanced notice of downtime. Very the possibility of the company rescheduling if I give a good reason.

9. A very trustworthy and helpful company



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Old 06-29-2000, 04:28 AM   #9
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Unlimited Bandwidth always seems to cause more problems in the long run, most hosts have a upper limit in the contract, it's usually not noticed though. Here are some things that i'd like to see from a webhost.

1) list of charges for additional services, i.e dns wildcards, MX record changes, adding additional domains to your account, somehow these things are never mentioned.

2) access to log files, or some other way to lookup website traffic and stats.

3) List of things that are NOT allowed, I was recently looking for a new webhost and was surprised how many webhosts refused to setup MX records changes because it was for everyone.net e-mail services.

Hope this helps,

McP

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Old 06-29-2000, 08:45 PM   #10
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15gig+ bandwidth,
20mb+ space
cgi
ssi
shell account
subdomain option (sub.mydomain.com)
fast server speed
stats page (webtrend, etc)
discount on hosting 2 or more domains
PHP
good tech support

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[This message has been edited by drqmist (edited 06-29-2000).]
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Old 06-29-2000, 09:15 PM   #11
davidzon
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Thanks to everyone who has posted -- the ideas are VERY much welcomed... Keep them coming, I'll post an overall list once we're done http://geekvillage.com/ubb/smile.gif IT sounds like we're on a VERY right track here.

Steve: Post network problems? What if we really don't have any? We have been blessed with AMAZING upstreams :| Although yes, great idea as far as reboots and stuff -- we do go down for about 1-2 minutes here and there for a kernel upgrade, etc...

Again, all comments are appreciated, keep them coming... I'll summarize once things slow down.

Sincerely,


Vladislav Davidzon &lt;davidzon@thinkhost.com&gt;
Web hosting from $7/mo, domains for $15/year!
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Old 06-30-2000, 04:03 AM   #12
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I were just thinking,mybe a webhost who doesn't try making them look good but they actually arent. Like I saw $13+ domains, I thought good, it including foreign ones to0. What it turned out was it was $13 for .com/net/org only once you got like 50 domains, and foreign ones never that god. That's domain registration, and webhosting can be quite the same. What I were thinking of what they were meaning about bandwidth is that if you can't hack what they got, upgrade to a better place, just make sure you have ab agreement of not to waste it or something so you dont end up paying more than what you get back.

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Old 07-01-2000, 07:20 AM   #13
davidzon
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Cool

Any other ideas/suggestions?

Sincerely,


Vladislav Davidzon &lt;davidzon@thinkhost.com&gt;
Web hosting from $7/mo, domains for $15/year!
ThinkHost.Com Web Hosting Services http://www.thinkhost.com
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Old 07-04-2000, 08:39 AM   #14
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Small world! I contacted you very recently regarding your reseller program, and was impressed to get a response within the hour.

On my wish list.
Separate FTP access for each resold domain.

Notification when I'm approaching my alloted space - or bandwidth maximum. (I have a message board on one of my sites now - and everytime it goes over, the whole thing is wiped clean - very annoying *sigh*)


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Old 07-04-2000, 02:57 PM   #15
shona
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I want...

1. A reasonable amount of bandwidth. If I'm going to bother promoting my site, I have to be ready for those hypothetical visitors.

2. CGI. I need a CGI-bin!

3. Domain support. If I buy a domain elsewhere, can I use it with your space?

4. FTP access. Anyone with a regular sized site can't live without it.

5. Beenz. I would like to pay for this package using beenz. Call me crazy and impractical, but I want to use beenz. And I'm not in a minority. Oh, and there's only one other webhost/domain registrar dealing in beenz. So there's not exactly a lot of competition...

6. A decent amount of web space. If I want to expand, can I do so?

Shona
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