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View Full Version : Advertising.com Browser Incompatibilities?


jimbo
09-05-2000, 07:48 PM
Have any other of you Advertising.com users noticed any lapses in the banner coding when an older browser is used??

I tested my site in IE3 today, after I received notice from my users that 9 times out of 10 the adcoding doesn't work, and they don't see banners. The positive is that this makes my site faster for them. The downside is that I am losing MAD impressions because of this.

I've also had reports of this in older Netscape browsers (even some in 4.x).

If this is just on my site, I'll write it off to my use of PHP or whatever. If others have noticed this as well, perhaps we should let Advertising.com know about this.

-jim

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The views and opinions expressed above do not necessarily reflect those of jimbo, either in the real world or cyberspace. jimbo reserves the right to have completely wrong opinions without them being questioned.

Brio Design Studios (http://www.briostudios.com)
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singloon
09-05-2000, 11:13 PM
i haven't checked my advertising.com stats in weeks cause i know i am making near nothing now that my referral clicks were terminated http://geekvillage.com/ubb/frown.gif ...

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Australian Evangelion (http://www.eva2000.com/evangelion.htm)

jimbo
09-06-2000, 09:15 AM
Why were your referral clicks terminated??

(And do you do anything but post on MB's all day http://geekvillage.com/ubb/wink.gif)

-jim

CyberMan
09-06-2000, 10:04 AM
Do people still use IE3 !?

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CyberMan
cyber_man2000@email.com

jimbo
09-06-2000, 12:52 PM
Yeah, my stats say that 8% of my visitors use version 3 of MSIE. That would come out to a few thousand impressions a month, which is good for little on adv.com anyway, but I was just running a CPM campaign, those few thousand impressions would have helped a lot.

-jim

jimbo
09-06-2000, 12:54 PM
LOL, further digging has told me that 1.49% of my visitors use MSIE 2.*. I'm surprised they can even see *any* of my site, or heck - the rest of the internet! http://geekvillage.com/ubb/smile.gif.

-jim

Kathy
09-06-2000, 03:56 PM
Hi Jimbo,
I use advertising.com and I've received a bit of email about this issue.

It seems that older browsers can't see the pop up that I use on one of the pages and on one browser, it gives them an error message so they can't even get to the rest of the page. On other browsers, it just loads an empty pop up but no ad banner but atleast loads the page.

I've email advertising.com and haven't heard back from them about this. I want to use the pop up (as it increased my CTR) but I am embarassed that some of the traffic can't get to the site because of it.

I haven't had anyone tell me that the normal banners are giving error messages....but I use VBulletin on my site. I worked for a long time with John (from ad.com) on a code that would work. Otherwise, my stats were way off for "impressions" without a special code for the PHP pages.

So, you aren't the only one...

singloon
09-06-2000, 04:09 PM
Originally posted by jimbo:
Why were your referral clicks terminated??

(And do you do anything but post on MB's all day http://geekvillage.com/ubb/wink.gif)

-jim cause they said it was an error in their system and that my referral income for couple of months was actually US$0 compared to a hundreds of dollars... they said that all the sites that were reported as being referred by me were an error http://geekvillage.com/ubb/eek.gif http://geekvillage.com/ubb/frown.gif

since i have no way of knowing who i referred, it's their word against mine...

As to the message board question.... i have cut back on posting recently... really i have http://geekvillage.com/ubb/wink.gif lol

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Australian Evangelion (http://www.eva2000.com/evangelion.htm)

[This message has been edited by singloon (edited 09-06-2000).]

JohnD
09-06-2000, 06:09 PM
Pop-up/daughter windows are served solely by javascript, and thusly are only supported by browsers that support javascript. This means a very small percentage of your surfers may not see them because they either have javascript turned off, or because they use outdated browsers that do not support it. That said, I am not aware of any browsers that would "hiccup" on javascript - typically when a browser doesn't support it just ignores the javascript or displays a small error message (that the user should be used to seeing, as many sites use javascript - it should not alienate them in any way) and thusly it does not degrade the performance of your site. I have not seen any exceptions to this, even with non-IE and non-netscape browsers.

With all other ads (non daughter windows) the majority are served via non-javascript coding. Some rich media ads (typically CPM payout) are served via javascript and thusly subject to the above, but we feel this is much better then using iframes which many others use, as the percentage of incompatibility with the iframe is much greater.

regards-
John

John DeMayo
johnd@advertising.com
Advertising.com

Kathy
09-06-2000, 06:50 PM
Thanks John. I will ask the gal that emails me *frequently* about not having access to the site when the pop up is going on the main page of the message board. I'll check on the java enabled issue and check on which browser she is using. That will help me figure out why she (and a few others) claim that when I have that pop up going, they can't access the message boards.

WOuld their browser have a conflict with the php pages ALONG with the pop up java script?

BTW< I'm very impressed with advertising.com. I have a sales rep that calls me and checks with customer service issues. WHen I've had an ad banner come along that wasn't appropriate for our visitors, they have been great to block the ad. Recently my check didn't ever make it to me...but was cashed somewhere by someone else...and ad.com is investigating it to make sure I get my payout. (ANd made sure I got my most recent check yesterday)

I like them so much that I ditched 4anything search for adsearches....since they are an advertising.com company.

Plus, John is the greatest. Thanks John for all that time you gave to me to make sure my coding was working on my VBulletin board's php pages.



[This message has been edited by Kathy (edited 09-06-2000).]