Commission Junction stats not updating? - geek/talk: Signature-free discourse for serious web publishers

willsii · 04-04-2001, 02:03 AM

My Commission Junction stats have not updated in about 3 days, and my account has actually dropped $1. I referred my friend to CJ and he has exactley the same amount in his account.
Is there a problem with the CJ stats?
Thanks,
Joe

**Czar** · 04-04-2001, 02:38 AM

It seems to be working as per usual for me. There could be a delay in reporting the leads from the particular merchants who you have been using.

If the delay lasts any longer, though, you might want to post a message to CJ's forums, or drop them an email to request clarification.

------------------
Czar

WildComputer · 04-04-2001, 02:50 AM

I am seeing a delay on the affiliate reporting side. It looks like a day behind or so, but I have recorded impressions, clicks, leads, etc. this month. I think you'll probably see it update soon

The merchant reporting side seems up to date.

------------------[*]Create Your Own High Profit E-Books[*]Drive thousands of visitors to your web site cheap'n'easy[*]Affiliate Programs reviewed

emmzee · 04-04-2001, 07:21 AM

I was just checking my CJ stats for this month so far, and this may be a bit of a dumb question, but I can't find the answer in CJ's stupid help system, so I'll ask here. (Instead of that ugly, confusing help system, a simple FAQ page would be soooo much better.)

Anyways, is there any way to know how often a per-lead program's leads are updated? Are they all updated daily?

The reason I ask is, so far this month for Jackpot.com I have:
Imps: 20,000
Hits: 56
Leads: 1
Therefore, CPM: $0.03

If the leads are up-to-date, I want to pull this ad right now!! http://geekvillage.com/ubb/smile.gif I emailed CJ tech support with this question a few days ago but obviously received no reply ...

------------------
Darren Hewer
webmaster, www.dosgames.com & www.potofgold.org
dosgames.com is back! Visit for over 200 freeware/shareware DOS games.
"Some people have a way with words, while others ... uhhhhh ... thingy."

WildComputer · 04-04-2001, 07:49 AM

CJ gets the info from the merchant live, or in batches, depending on the merchant's integration.

However from what I understand this is logged one place, I guess some kind of transaction log, one each of clicks, leads, sales, which are then later transformed into the stats you see.

What I also understand is that clicks/leads/sales are updated independently, so one may be more delayed than the other.

------------------[*]Create Your Own High Profit E-Books[*]Drive thousands of visitors to your web site cheap'n'easy[*]Affiliate Programs reviewed

JP Sauve · 04-04-2001, 07:57 AM

Has CJ let go of some staff or something lately? I've sent them
2 tech support emails in the past 3 days without a response.

It's a little frustrating that they've upped the cost to become a CJ
merchant but are offering worse services. Their new merchant
set up process is extremely automated and impersonal.

------------------
JP Sauve
Prize-O-Matic.com - Webmasters earn cash from FREE contest sign ups.

04-04-2001, 02:03 AM	#1
willsii Registered User Join Date: Dec 2000 Location: Perth, Australia Posts: 57	Commission Junction stats not updating? My Commission Junction stats have not updated in about 3 days, and my account has actually dropped $1. I referred my friend to CJ and he has exactley the same amount in his account. Is there a problem with the CJ stats? Thanks, Joe

04-04-2001, 02:38 AM	#2
Czar Join Date: Aug 1999 Location: Gold Coast, Queensland, Australia Posts: 9,488	It seems to be working as per usual for me. There could be a delay in reporting the leads from the particular merchants who you have been using. If the delay lasts any longer, though, you might want to post a message to CJ's forums, or drop them an email to request clarification. ------------------ Czar Net-Ads - Webmaster Resource Center The All-4-Free Freebie Tree The iOnline Network

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04-04-2001, 02:50 AM	#3
WildComputer Registered User Join Date: Mar 1999 Location: See Answers 2000 Limited Posts: 2,618	I am seeing a delay on the affiliate reporting side. It looks like a day behind or so, but I have recorded impressions, clicks, leads, etc. this month. I think you'll probably see it update soon The merchant reporting side seems up to date. ------------------[]Create Your Own High Profit E-Books[]Drive thousands of visitors to your web site cheap'n'easy[*]Affiliate Programs reviewed

04-04-2001, 07:21 AM	#4
emmzee Join Date: Jul 1999 Location: Mississauga, Ontario Posts: 1,372	I was just checking my CJ stats for this month so far, and this may be a bit of a dumb question, but I can't find the answer in CJ's stupid help system, so I'll ask here. (Instead of that ugly, confusing help system, a simple FAQ page would be soooo much better.) Anyways, is there any way to know how often a per-lead program's leads are updated? Are they all updated daily? The reason I ask is, so far this month for Jackpot.com I have: Imps: 20,000 Hits: 56 Leads: 1 Therefore, CPM: $0.03 If the leads are up-to-date, I want to pull this ad right now!! http://geekvillage.com/ubb/smile.gif I emailed CJ tech support with this question a few days ago but obviously received no reply ... ------------------ Darren Hewer webmaster, www.dosgames.com & www.potofgold.org dosgames.com is back! Visit for over 200 freeware/shareware DOS games. "Some people have a way with words, while others ... uhhhhh ... thingy."

04-04-2001, 07:49 AM	#5
WildComputer Registered User Join Date: Mar 1999 Location: See Answers 2000 Limited Posts: 2,618	CJ gets the info from the merchant live, or in batches, depending on the merchant's integration. However from what I understand this is logged one place, I guess some kind of transaction log, one each of clicks, leads, sales, which are then later transformed into the stats you see. What I also understand is that clicks/leads/sales are updated independently, so one may be more delayed than the other. ------------------[]Create Your Own High Profit E-Books[]Drive thousands of visitors to your web site cheap'n'easy[*]Affiliate Programs reviewed

04-04-2001, 07:57 AM	#6
JP Sauve Member. Join Date: Mar 2000 Location: Ottawa, Ontario Posts: 757	Has CJ let go of some staff or something lately? I've sent them 2 tech support emails in the past 3 days without a response. It's a little frustrating that they've upped the cost to become a CJ merchant but are offering worse services. Their new merchant set up process is extremely automated and impersonal. ------------------ JP Sauve Prize-O-Matic.com - Webmasters earn cash from FREE contest sign ups.