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Old 05-03-2001, 05:20 AM   #1
ReadTheGR
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Join Date: Nov 1999
Location: Hartsdale, NY, USA
Posts: 33
Smile Looking for Company to Process Software Download Sales

Hello,

We will soon be starting to sell downloads of software off of our site. We are looking for a good company that will take the order and process the download. We already have a merchant account. The price tag on the download is relatively low, so we are trying not to pay too much. Any help would be appreciated.

Thanks, Glenn Rosenblatt www.UltimateResourceSite.com
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Old 05-03-2001, 06:41 AM   #2
gallery
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A Merchant Account is not needed for your kind of business which is mine too (I sell my own software).

I use www.clickbank.com to process orders.
I like them.

Are you going to sell your own software or are you going to just sell downloads ?

------------------
www.aliassoftware.com : a great search and replace software designed for webmasters needing to update tons of web pages at once.
A lot of features to maintain your ad codes, search boxes ...
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Old 05-03-2001, 06:59 AM   #3
ReadTheGR
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Gallery, Thanks for your response.

We are doing ebook type downloads -- we will give a download interface and various ebook tutorials.

I have used clickbank as an affiliate. It works well, but they take a ton of money. Out of a $20 sale, they took $2.50 off of the top, and then they hold 10% for 6 months in case of refunds, etc. They do pay twice monthly though. Anyway, I was trying to avoid losing that much, and since I had purchased a merchant account already (use it for selling advertising spots on our site) I thought it would help us get a price break.

One other question about Clickbank? Do they do the download processing? We expect to have 10 - 20 different ebook downloads, and would also like to offer breaks on the purchase of multiples (ie, 50% off the second one, etc.)

Glenn
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Old 05-03-2001, 07:10 AM   #4
WildComputer
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We have a merchant a/c but I use ClickBank.

They simply sent a person to a page or script on your site after they've paid. This can contain the link to the download, the password, or whatever.

If you only look at the price per sale for ClickBank, then you are kind of missing the point.

The power of ClickBank is

(a) You can setup an affiliate program at no extra cost. This can dramatically increase your total sales. They deal with paying your affiliates, issuing checks, etc. All the "stupid" questions like I lost my passord to my affiliate login.

(b) Your affiliate sales stats are automatically reconciled with your actual sales stats. With most affiliate solutions you might have to do some manual adjustment.

(c) They have very good anti-fraud systems. (occasionally they refuse a valid transaction, but a price worth paying I think)



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Old 05-03-2001, 07:53 AM   #5
ReadTheGR
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Thanks for the perspective on Clickbank. My only experience with them was as an affiliate. We will be setting up an affiliate program and that may be the best way to go. But at the start, we will be doing most sales off of our own web site. We have a credit card set up, but the shopping cart only allows one url to send the purchaser after the sale. That would not work if we sell a dozen different products, and even sell some in combinations.

And using Clickbank for our own sales would, I think, cause us to lose too much money.
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Old 05-03-2001, 08:26 AM   #6
WildComputer
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Quote:
but the shopping cart only allows one url to send the purchaser after the sale
Maybe I am misunderstanding, but this shouldn't stop you from using ClickBank.

You can setup either 50 or 99 (I forget which), products for sale with ClickBank. If your shopping cart always goes to the same URL, make that URL a script and redirect to the right ClickBank sales link.

I am *not* saying you should use ClickBank - it is your choice based on what is right for you - but I am saying that the technical integration is possible provided you can run/write scripts on your site.

HTH

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Sunil Tanna
[This message has been edited by WildComputer (edited 05-03-2001).]
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