You know what I hate about online banking... - geek/talk: Signature-free discourse for serious web publishers

demae · 02-26-2002, 01:51 PM

You know what I hate about online banking...

It's not usable!

For example, recently one of my clients asked me to tell him how much money he paid me last year for tax purposes. I thought I'd go to www.suntrust.com (I deposited all the checks he sent me at SunTrust) and look for all checks deposited that were from him.

Well, I ran into several problems:

- SunTrust's website bans the Opera 6.0 web browser. Why? Because their programmers used some (IMHO needlessly) complicated JavaScript that isn't universally compatible. Ok, so I switch to Internet Explorer.

- SunTrust doesn't display who the check was from, only the date and the amount.

- SunTrust doesn't display any transactions that are more than 45 days old. If I want data going back even further, I have to order an account statement which is sent to me by snail mail.

If I ever decide to look for another bank, I'm getting one that knows how to do business online next time.

Lil_Red · 02-27-2002, 01:18 PM

Banks kind of expect that you are going to download the data into Quicken or Quickbooks. This is why they give you a download option so you have everything for your records for tax time.

If you are using Quicken, you should be able to look up the checks right there. It does make me wonder why the client needs to ask you how much they spent - don't they keep records of where they are spending money?

02-26-2002, 01:51 PM	#1
demae Registered User Join Date: Nov 2000 Posts: 1,291	You know what I hate about online banking... You know what I hate about online banking... It's not usable! For example, recently one of my clients asked me to tell him how much money he paid me last year for tax purposes. I thought I'd go to www.suntrust.com (I deposited all the checks he sent me at SunTrust) and look for all checks deposited that were from him. Well, I ran into several problems: - SunTrust's website bans the Opera 6.0 web browser. Why? Because their programmers used some (IMHO needlessly) complicated JavaScript that isn't universally compatible. Ok, so I switch to Internet Explorer. - SunTrust doesn't display who the check was from, only the date and the amount. - SunTrust doesn't display any transactions that are more than 45 days old. If I want data going back even further, I have to order an account statement which is sent to me by snail mail. If I ever decide to look for another bank, I'm getting one that knows how to do business online next time.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Anybody hear of Velocity Online Media	Alex\|Canep Media	Making Money with CPC and/or CPM Programs	7	10-19-2006 12:10 PM
Credit card online processing automation	gilwe	Web Hosting Discussion	3	10-02-2001 03:09 AM
Casino programs - per click or % commission?	digitalrain	Making Money with CPC and/or CPM Programs	0	07-26-2001 02:00 AM
First Australian Online Advertising Effectiveness Study	Stuart D	Making Money with CPC and/or CPM Programs	0	06-26-2001 05:57 PM
Armani online says no to the banner	adland	Traditional (Offline) Marketing	0	04-02-2001 12:34 PM

02-27-2002, 01:18 PM	#2
Lil_Red Registered User Join Date: Dec 2000 Posts: 1,579	Banks kind of expect that you are going to download the data into Quicken or Quickbooks. This is why they give you a download option so you have everything for your records for tax time. If you are using Quicken, you should be able to look up the checks right there. It does make me wonder why the client needs to ask you how much they spent - don't they keep records of where they are spending money?