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Old 04-10-2001, 05:42 AM   #1
Edwin
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Unhappy Possibly needing new (semi) dedicated server

Ok, it's not clear yet, but I may be on the lookout for a different dedicated server company (although a very high-end semi-dedicated arrangement may work as well)

My requirements:-

Host 10 active sites and *** 1,500 *** domain names. (I want to point approximately 1,450 domain names at one site so I need a host that will allow this INCLUSIVE in the price as I certainly won't pay a supplement on each domain name!)

Bandwidth requirements: the sites take up 50-75GB a month (fluctuates quite a bit) with approx. 50% of that taken up by the largest site and the rest by the others.

Storage requirements: not much (in the overall scheme of things) - maybe 100MB

Applications hosted: I am running UBB, UGB, AutoRank Pro and AdJuggler right now. I would be looking most likely to add at least one copy of vBulletin to the mix, and maybe Hyperseek at a later date.

Price: important but not key (I currently pay $1,200 a month, but see my next point)

Security: having once upon a time been HACKED right off of one dedicated server (to the point that the server had to be low-level reformatted) and been DoSd off of another (DoS = Denial of Service) I need a provider with superior security management included in the price (either a dedicated firewall or a shared firewall, plus frequent security patches to the O/S) A *lot* of the current monthly fee I pay essentially goes into security.

Others: Prefer Linux based, or BSD at a pinch. Any flavour. Need MySQL, PHP, Perl support and maybe some of the "go faster" stuff like Mod Perl and ModZip (or whatever it was called, the thingie that compresses files on the fly before they're served)

When: There's about a 50/50 chance that I will want to move. This is dependent mainly on my current provider fixing a major problem, and getting assurances that a similar issue won't happen again. If I can't get a fix within a week I am going to have to move.

What else: I am *not* a super-Geek Unix operator who lives and breathes Root priviledges, but at the same time I can find myself around a server to upload stuff and add programs, etc. However, for various reasons it would be good to have a Control Panel as well.

Also, I have no interest in colocated solutions - I want to go with a dedicated or semi-dedicated solution where the hosting company takes doting care of the machine my sites are sitting on.

Hope you can come up with some suggestions...

Edwin
P.S. I apologise in advance if you give me lots of suggestions and I end up using none - my preferred course of action is *still* to get the current problem sorted out and stay where I am, if only to minimize the huge "moving burden" of getting all the domain names changed!

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Old 04-10-2001, 07:18 AM   #2
singloon

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Okay let's see

1. dedicated is the only way to go.
- I assume with some of those intended applications, you'd want root access to your server ?
- Full control over your domains and how they are to be used
- bandwidth usage and i guess the applications you run would dictate you need some considerable cpu/memory power as well
- room to grow with dedicated rather than semi-dedicated (don't think you want to move 1500+ domains again so soon i suppose )

2. Control panels
- i definitely recommend a web hosting which uses webhostmanger (whm) + cpanel combination - info and demos at www.cpanel.net
- the whm/cpanel is installed as separate process from apache so if you server is down you can still access the control - whm, and reboot your server
- whm admin panel admins your server and has auto update settings at a click of the button (this is due to the fact the whm/cpanel combination your host pays a monthly fee for using it - the cost which may or may not be passed fully on to you)
- adding domains in whm is very easy and each site added get's it's own control panel - cpanel

Only 2 i'd recommend my current host, www.venturesonline.com and www.site5.com which both have whm/cpanel

I currently have a custom package

Red Hat Linux 6.2
Dual P3 866
768MB ram
18GB 10,000 rpm scsi hdd
40ips
100gb/month
MySQL 3.23.32
PHP 4.04pl1 compiled with GD and zlib support
Zend optimiser
US$700 setup + US$500/month
from www.venturesonline.com

originally had 512mb with a 256mb addition free upgrade since www.vdi.net their provider that VO is colocated with had some downtime.

Personal care is VO's strong point - you can practically reach them on icq any time of the day. ICQ and their helpdesk ticket system is what they use.

They can have any alterations or additions to your server done at time of setup. i.e. i had my hard drive's partition reconfigured to allocate more space to /var/lib/mysql

Ex - from www.anime-genesis.com i recommended a similar configuration, Dual p3 866, 512+128mb ram and 18gb scsi and 150gb/month from VO - he had fastcgi added during setup

Only problem is they take 5 - 7 days from order to have you server setup. Mine took 6 days to setup.
www.vdi.net their colocation provider is doing network upgrades right now as well.

------------------[*]Australian Neon Genesis Evangelion[*]film - writers - reviewers - reporters - designers[*]FanBuy.com indevelopment[*]PHP, MySQL, vBulletin, hosting and server admin info, tips & tidbits
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Old 04-10-2001, 09:39 AM   #3
Steve_S
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Some thoughts on your needs but first let me state that I am a reseller for dialtoneinternet.com

Naturally I am a customer with a dedicated box for the last 8 months. Read this thread for my true story:
http://geekvillage.com/ubb/Forum1/HTML/000127.html

I have a review and affiliate link at:
http://www.geekvillage.com/dialtoneinternet_review.htm

Comments: They have a managed Firewall service but Iv'e never used it. They take security VERY VERY seriously. Iv'e never seen a host with such concern for this and real actions to back their promises. The bind exploit a few months ago involved no less than 4 proactive emails from them, instructions to get and install the RPM, and finally if you didn't do it they would and you had no choice and they billed you $45.00. Great stuff.

ALL IPs are free and they use a slick auto email thingy to ping for use and then give you more. I think you could arrange to get a bulk allotment of say 30-50 at a time. A browser based control panel which is good but their are others which are better like the vdi stuff.

They are NOT cheap once you break past the basic plans so installs of some of the stuff you want will cost extra. They have HUMANS in the NOC 24/7/365 and a direct phone number to talk to them. I have done this!

If you have any other questions please fire away. HTH



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Old 04-10-2001, 03:30 PM   #4
Edwin
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Thank you both for your suggestions. Meanwhile, for the first time in 3 business days, somebody at the hosting company has answered an email... not to resolve the problem (I'm having to spoonfeed them every little detail) but at least there is some acknowledgement of my existence.

Am I the only one thinking that a 2-3 day gap between answering each email, plus no solution to a problem after 8 days, is a little below "par" for a service that costs $1,200 a month?

Edwin

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Old 04-10-2001, 04:26 PM   #5
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Quote:
Am I the only one thinking that a 2-3 day gap between answering each email, plus no solution to a problem after 8 days, is a little below "par" for a service that costs $1,200 a month?
In my view thats putting it mildly http://geekvillage.com/ubb/smile.gif

It's never the "problem" which causes us all great pain. My gosh, we all have them and understand that things can happen with every single Host on planet earth. The resolution is what counts.

If I'm not imposing, what exactly is the problem with your $1200/month server? Ignore my request if you are so inclined http://geekvillage.com/ubb/smile.gif




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Old 04-10-2001, 04:37 PM   #6
Edwin
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Ok, here goes (I'll try and be as brief as possible, but it's not easy)...

My server hosts emailaddresses.com and my other smaller sites.

*As far as I can tell*, MOST traffic to the server is unimpeded. I can still "see" all my sites for email/FTP, EXCEPT for emailaddresses.com

I cannot connect to emailaddresses.com for FTP or mail collection. I also cannot connect to it via a browser.

I have checked using various third party sites such as NetMechanic and Anonymizer, and I *would* be able to connect to emailaddresses.com *if* I was in the US!

But from my vantage point in Japan, I'm unable to connect through either my main cable modem ISP or my backup dialup ISP (which have totally different backbones and peering arrangements with the US)

It gets weirder: as I said, I can connect to all my other sites just fine, even though they're on the same server!

I can also connect very intermittently via FTP or mail through one of my two ISPs. I connect about 30% of the time, but then 100% of the time I get disconnected from the server end after between 45-90 seconds connection i.e. not long enough to get all email or FTP more than 1-2 files.

A tracert from one ISP to emailaddresses.com shows the connection timing out after reaching a machine within my provider's network (on the other domains hosted on my server, this machine is the *final hop* before reaching the domain itself)

A tracert from the other ISP to emailaddresses.com shows the connection going to unassigned.HOSTINGCOMPANY.com (I'm not going to mention them yet) instead of to the domain itself.

The trace should end:-

* 127.0.0.1 (faking this, but this is the number of the last-hop server)
* emailaddresses.com

e.g. for emailaccount.com the trace ends
* 127.0.0.1
* emailaccount.com

and for sitecash.com the trace ends
* 127.0.0.1
* sitecash.com

but for emailaddresses.com the trace ends
* 127.0.0.1
* unassigned.hostingcompany.com

I have spelled all of this and more out at great length, including Word files of traces from my two ISPs and from various tracert gateways around the world, and they are STILL unable to locate the problem.

I can't be without FTP and email access to my busiest site for much longer!

Edwin

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Old 04-10-2001, 04:54 PM   #7
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I'm not an expert and I hope this sheds some light on the issue but you may have already done this.

I went to http://www.traceroute.org/#Japan

Which lets me tracert to your site from Japan even though I'm on cable here in sunny San Diego, CA One failed but two made it:

begin:

1 inet-gw (210.162.144.1) 3.021 ms 3.944 ms 3.974 ms
2 211.0.220.213 (211.0.220.213) 55.943 ms 38.611 ms 36.675 ms
3 210.190.160.3 (210.190.160.3) 55.136 ms 38.808 ms 40.759 ms
4 210.227.226.31 (210.227.226.31) 41.170 ms 39.356 ms 36.571 ms
5 210.254.187.109 (210.254.187.109) 41.343 ms 40.489 ms 36.714 ms
6 210.254.185.1 (210.254.185.1) 40.934 ms 204.150 ms 35.997 ms
7 210.254.185.34 (210.254.185.34) 40.890 ms 38.779 ms 36.539 ms
8 210.175.161.141 (210.175.161.141) 41.006 ms 39.050 ms 36.883 ms
9 tyo-i2.tyoi2-tyoa5.ntt.net (210.175.160.205) 226.179 ms 53.006 ms 36.804 ms
10 p1-7-1-1.r03.sttlwa01.us.bb.verio.net (129.250.4.105) 178.954 ms 326.121 ms 253.053 ms
11 p4-7-2-0.r06.plalca01.us.bb.verio.net (129.250.3.138) 205.674 ms 323.379 ms 193.726 ms
12 p4-4-2.r05.plalca01.us.bb.verio.net (129.250.3.114) 200.523 ms 321.779 ms 195.452 ms
13 att.p1-5-8.r05.plalca01.us.bb.verio.net (129.250.9.194) 200.090 ms 199.433 ms 195.857 ms
14 ggr1-p381.sffca.ip.att.net (12.123.221.1) 227.523 ms 226.031 ms 222.938 ms
15 gbr3-p50.sffca.ip.att.net (12.123.13.66) 205.422 ms 203.362 ms 200.915 ms
16 gbr3-p30.sl9mo.ip.att.net (12.122.2.73) 244.639 ms 241.500 ms 334.202 ms
17 gbr3-p20.wswdc.ip.att.net (12.122.2.81) 261.063 ms 297.104 ms 256.294 ms
18 gbr5-p60.wswdc.ip.att.net (12.122.5.193) 260.403 ms 254.641 ms 379.794 ms
19 gar2-p360.wswdc.ip.att.net (12.123.9.57) 255.897 ms 253.558 ms 254.732 ms
20 12.124.234.10 (12.124.234.10) 255.437 ms 257.056 ms 250.443 ms
21 65.108.0.17 (65.108.0.17) 280.709 ms 252.620 ms 275.440 ms
22 emailaddresses.com (208.56.126.231) 282.029 ms 280.089 ms 276.775 ms


Note how slow some of the last hops get

1 master-gate.interlink.ad.jp (203.141.128.1) 0.510 ms 0.436 ms 0.430 ms
2 210.155.141.145 (210.155.141.145) 1.074 ms 0.604 ms 0.573 ms
3 juniper-0.ikebukuro.mex.ad.jp (210.155.132.89) 0.629 ms 0.575 ms 1.180 ms
4 cisco-5.ikebukuro.mex.ad.jp (210.155.132.74) 0.902 ms 0.817 ms 0.800 ms
5 ATM6-0-100.ar2.NRT1.gblx.net (203.192.131.1) 1.908 ms 1.719 ms 1.781 ms
6 so6-0-0-2488M.cr2.NRT1.gblx.net (203.192.128.133) 2.015 ms 2.011 ms 2.011 ms
7 pos2-0-622M.cr1.PHI1.gblx.net (206.132.111.98) 170.844 ms 171.262 ms 170.768 ms
8 pos0-0-0-155M.ar1.PHI1.gblx.net (206.132.118.210) 171.012 ms 170.836 ms 170.885 ms
9 Alabanza.pos12-0-0.ar1.PHI1.gblx.net (208.49.224.94) 173.602 ms 172.915 ms 173.338 ms
10 65.108.0.13 (65.108.0.13) 173.320 ms 173.296 ms 173.583 ms
11 emailaddresses.com (208.56.126.231) 171.210 ms 170.771 ms 171.197 ms

I wish I had the knowledge to pin this down. Two ISPs for you and no go. Anyone else have a thought?



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Old 04-10-2001, 06:09 PM   #8
Edwin
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Thanks, Steve. If I may, I'd like to post some traces here myself, see if anyone can make head or tail of them... (sorry about the length, folks!) I just did all these traces about 5 minutes ago, so they're fresh...

HERE'S A TRACE FROM MY DIALUP PROVIDER (GOL.COM) TO EMAILADDRESSES.COM

Tracing route to emailaddresses.com [208.56.126.231]

over a maximum of 30 hops:

1 68 ms 58 ms 58 ms hiperarc2-yokohama.gol.com [203.216.73.12]

2 66 ms 57 ms 60 ms 203.216.73.1

3 67 ms 63 ms 62 ms ariake3-s0-1.gol.net [203.216.2.13]

4 68 ms 60 ms 65 ms tc-3-001.ariake.gol.ne.jp [203.216.41.1]

5 69 ms 63 ms 62 ms 158.205.226.121

6 64 ms 62 ms 63 ms POS1-0.tokg2.idc.ad.jp [158.205.224.241]

7 190 ms 186 ms 189 ms POS0-0.sajg2.idc.ad.jp [158.205.224.42]

8 190 ms 186 ms 187 ms GigaEthernet1-0.sajg1.idc.ad.jp [158.205.224.121]

9 191 ms 188 ms 188 ms p4-1.paloalto-cr1.bbnplanet.net [4.0.24.37]

10 195 ms 193 ms 191 ms p0-0-0.paloalto-sr1.bbnplanet.net [4.0.6.66]

11 214 ms 255 ms 257 ms p7-1.paloalto-cr2.bbnplanet.net [4.0.6.201]

12 191 ms 188 ms 194 ms 192.205.32.145

13 194 ms 197 ms 201 ms gbr3-p50.sffca.ip.att.net [12.123.13.66]

14 259 ms 239 ms 231 ms gbr3-p30.sl9mo.ip.att.net [12.122.2.73]

15 262 ms 263 ms 261 ms gbr3-p20.wswdc.ip.att.net [12.122.2.81]

16 274 ms 261 ms 258 ms gbr5-p60.wswdc.ip.att.net [12.122.5.193]

17 272 ms 253 ms 255 ms gar2-p360.wswdc.ip.att.net [12.123.9.57]

18 277 ms 270 ms 262 ms 12.124.234.10

19 286 ms 295 ms 462 ms 65.108.0.17

20 * * * Request timed out.

21 * * * Request timed out.

22 * * * Request timed out.

23 * * * Request timed out.

24 * * * Request timed out.

25 * * * Request timed out.

26 * * * Request timed out.

27 * * * Request timed out.

28 * * * Request timed out.

29 * * * Request timed out.

30 * * * Request timed out.

Trace complete.

HERE'S A TRACE FROM MY CABLE ISP (TOKYU CABLE) TO EMAILADDRESSES.COM


Tracing route to emailaddresses.com [208.56.126.231]

over a maximum of 30 hops:

1 23 ms 24 ms 23 ms aoba-gw1.internal.catv.ne.jp [172.16.72.1]

2 24 ms 24 ms 24 ms 172.16.4.8

3 27 ms 23 ms 24 ms 202.232.171.66

4 24 ms 23 ms 24 ms 202.232.171.73

5 33 ms 35 ms 35 ms 210.138.131.197

6 37 ms 36 ms 35 ms Otemachi-ibb8.IIJ.Net [210.130.130.15]

7 139 ms 136 ms 137 ms PaloAlto-bb3.IIJ.Net [202.232.0.246]

8 135 ms 138 ms 152 ms iij.br2.pao2.gblx.net [208.50.172.9]

9 134 ms 137 ms 137 ms so1-0-0-622M.cr1.pao2.gblx.net [208.50.169.141]

10 208 ms 211 ms 209 ms pos2-0-622M.cr1.PHI1.gblx.net [206.132.111.98]

11 208 ms 209 ms 209 ms pos0-0-0-155M.ar1.PHI1.gblx.net [206.132.118.210]

12 214 ms 208 ms 210 ms Alabanza.pos12-0-0.ar1.PHI1.gblx.net [208.49.224.94]

13 514 ms 208 ms 212 ms 65.108.0.17

14 * * * Request timed out.

15 * * * Request timed out.

16 * * * Request timed out.

17 * * * Request timed out.

18 * * * Request timed out.

19 * * * Request timed out.

20 * * * Request timed out.

21 * * * Request timed out.

22 * * * Request timed out.

23 * * * Request timed out.

24 * * * Request timed out.

25 * * * Request timed out.

26 * * * Request timed out.

27 * * * Request timed out.

28 * * * Request timed out.

29 * * * Request timed out.

30 * * * Request timed out.

Trace complete.

HERE'S A TRACE FROM A PUBLIC TRACERT GATEWAY IN JAPAN

traceroute to emailaddresses.com, 30 hops max, 40 byte packets

1 nagano-gw (202.222.129.1) 1.926 ms 1.150 ms 1.045 ms
2 infovalley-gw (202.222.128.1) 4.354 ms 3.928 ms 3.883 ms
3 133.160.7.73 (133.160.7.73) 11.713 ms 14.007 ms 11.980 ms
4 133.160.239.66 (133.160.239.66) 12.444 ms 12.098 ms 22.309 ms
5 202.219.17.210 (202.219.17.210) 13.662 ms 13.661 ms 12.806 ms
6 202.219.17.198 (202.219.17.198) 14.593 ms 13.658 ms 13.849 ms
7 a7-0.otmnoc-12.bbn.web.ad.jp (133.160.240.5) 14.869 ms 15.236 ms 20.562 ms
8 133.160.224.42 (133.160.224.42) 15.232 ms 17.113 ms 14.420 ms
9 61.120.145.65 (61.120.145.65) 14.536 ms 16.759 ms 14.701 ms
10 ge-0-0-0.r00.tokyjp01.jp.bb.verio.net (61.120.144.61) 15.055 ms 15.150 ms 16.526 ms
11 p1-0-1-1.r03.snjsca03.us.bb.verio.net (129.250.4.201) 162.307 ms 165.669 ms 162.492 ms
12 p4-5-3.r00.snjsca03.us.bb.verio.net (129.250.4.157) 164.057 ms 162.695 ms 163.065 ms
13 p4-0-3.r05.plalca01.us.bb.verio.net (129.250.2.73) 142.269 ms 140.640 ms 147.150 ms
14 att.p1-5-8.r05.plalca01.us.bb.verio.net (129.250.9.194) 141.540 ms 140.291 ms 140.802 ms
15 ggr1-p381.sffca.ip.att.net (12.123.221.1) 168.654 ms 167.918 ms 167.078 ms
16 gbr3-p50.sffca.ip.att.net (12.123.13.66) 145.582 ms 146.507 ms 145.389 ms
17 gbr3-p30.sl9mo.ip.att.net (12.122.2.73) 182.916 ms 187.033 ms 183.245 ms
18 gbr3-p20.wswdc.ip.att.net (12.122.2.81) 203.487 ms 201.088 ms 201.338 ms
19 gbr5-p60.wswdc.ip.att.net (12.122.5.193) 194.497 ms 195.866 ms 194.750 ms
20 gar2-p360.wswdc.ip.att.net (12.123.9.57) 196.337 ms 193.515 ms 194.232 ms
21 12.124.234.10 (12.124.234.10) 196.303 ms 198.282 ms 198.098 ms
22 65.108.0.17 (65.108.0.17) 207.185 ms 205.204 ms 205.273 ms
23 emailaddresses.com (208.56.126.231) 195.276 ms 196.045 ms 195.571 ms

HERE'S A TRACE FROM A DIFFERENT PUBLIC TRACERT GATEWAY IN JAPAN

1 master-gate.interlink.ad.jp (203.141.128.1) 0.494 ms 0.462 ms 0.870 ms
2 210.155.141.145 (210.155.141.145) 0.929 ms 1.133 ms 0.676 ms
3 juniper-1.ikebukuro.mex.ad.jp (210.155.132.91) 0.606 ms 0.618 ms 0.610 ms
4 cisco-5.ikebukuro.mex.ad.jp (210.155.131.74) 0.865 ms 0.672 ms 0.827 ms
5 ATM6-0-100.ar2.NRT1.gblx.net (203.192.131.1) 2.114 ms 1.893 ms 1.947 ms
6 so6-0-0-2488M.cr2.NRT1.gblx.net (203.192.128.133) 2.296 ms 2.120 ms 1.843 ms
7 pos2-0-622M.cr1.PHI1.gblx.net (206.132.111.98) 168.588 ms 168.667 ms 171.939 ms
8 pos0-0-0-155M.ar1.PHI1.gblx.net (206.132.118.210) 169.058 ms 169.905 ms 169.647 ms
9 Alabanza.pos12-0-0.ar1.PHI1.gblx.net (208.49.224.94) 171.306 ms 171.070 ms 170.891 ms
10 65.108.0.13 (65.108.0.13) 171.091 ms 171.680 ms 171.752 ms
11 emailaddresses.com (208.56.126.231) 166.819 ms 165.843 ms 166.265 ms

Now here's for THE mystery: why do both my providers totally fail to get through, whereas both public tracert gateways get through. Any light, anyone?

Thanks,

Edwin




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